1. Introduction

At Agranda CPA, the confidentiality of your information is paramount. Guided by the standards of the accounting profession in Quebec and Canada, and with the constant concern to provide you with quality service, we implement rigorous measures to protect and manage your personal data.

  1. Scope of the Policy

This policy explains how we process the personal information collected in the context of our accounting services.

  1. Information Collection

We collect the information necessary for the provision of our services, including:

  • Contact details: names, addresses, phone numbers, email addresses;
  • Relevant tax and financial information.

The collection of this data is done with your explicit consent, which is obtained when establishing our contractual relationship for the provision of our accounting services.

  1. Use of Information

Your information is used exclusively for the following purposes:

  • Providing our accounting services;
  • Responding to your requests and inquiries;
  • Fulfilling our legal and regulatory obligations.

We will never use your personal data for other purposes without your explicit consent.

  1. Disclosure of Information

Your personal data is not sold, exchanged, or transferred to third parties, except within the strict framework of our legal and professional obligations. It is possible that we may disclose your information to Revenu Québec and the Canada Revenue Agency (CRA) in accordance with tax legislation. However, this is done in strict compliance with the applicable law and with all necessary precautions. You will be informed in case of disclosure of your data to these tax authorities.

  1. Data Retention

Your information is stored on secure platforms such as Dext, QuickBooks, and Karbon. These tools, known for their robustness, align with the strictest security standards in force. They are kept for as long as necessary for the provision of our services and to meet legal obligations.

  1. Security

The protection of your data is our priority. We adopt technical and organizational measures to protect your personal information from unauthorized access, loss, theft, and disclosure.

  1. Access and Rectification

You have the right to access your personal information stored with us and to request correction if it is inaccurate.

  1. Policy Changes

This policy may be periodically updated to reflect developments in our data protection practices and legal obligations. In the case of major changes, you will be informed at least 7 days before the changes take effect, either by email or through our website. You will have the opportunity to review the latest version of the privacy policy on our website at any time. We encourage you to regularly check this policy to stay informed about the latest updates.

  1. Contact

For any questions or concerns regarding this policy or to exercise your rights regarding your data, please do not hesitate to contact Ibrahim Sabri, CPA, founder of Agranda CPA, at